Frequently Asked Questions
Assistance with your Dries Van Noten online experience.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to the carrier's website.
What is your return policy?
Items may be returned within 14 days of delivery, provided they are in their original condition, unworn, and with all designer tags still attached.
Do you offer international shipping?
Yes, we ship to a wide range of global destinations. Shipping costs and delivery times vary by region and will be calculated at checkout.
How do I determine my size in Dries Van Noten garments?
Our collections typically use European sizing. Detailed measurements and a size conversion chart are available on each product page to ensure a perfect fit.
What payment methods do you accept?
We accept major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are your products authentic?
All items sold on our official online store are guaranteed to be authentic Dries Van Noten products, sourced directly from our production facilities.